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Yelp rolls out new tactic to warn consumers about businesses accused of ‘overtly racist actions’

Yelp rolls out new tactic to warn consumers about businesses accused of ‘overtly racist actions’

Yelp has a zero tolerance policy for racism.

The company, which publishes and aggregates crowd-sourced business reviews, announced Thursday it will be placing a new “Business Accused of Racist Behavior Alert” on Yelp pages to warn users about businesses that have been said to display “overtly racist actions.” They will also include a direct link to a news article for consumers to learn more about the reported incident.

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“We know these values are important to our users and now more than ever, consumers are increasingly conscious of the types of businesses they patronize and support,” Noorie Malik, vice president of user operations, wrote in a blog post. “In fact, we’ve seen that reviews mentioning Black-owned businesses were up more than 617% this summer compared to last summer. Support for women-owned businesses has also increased, with review mentions up 114% for the same time period.”

Malik said that as the nation continues to be affected by systemic racism, Yelp feels an obligation to help consumers make better decisions before spending their hard-earned dollars with businesses associated with egregious, racially-charged actions.

“So far in 2020, we’ve seen a 133% increase in the number of media-fueled incidences on Yelp compared to the same time last year,” said Malik.


Malik wrote that between May 26, a day after the death of George Floyd in Minneapolis police custody, and September 30, a week after the Breonna Taylor verdict was announced, Yelp has placed more than 450 alerts on business pages that were either accused of or the target of racist behavior related to the Black Lives Matter movement.

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Yelp’s new labels will warn you if a business has been accused of racism

Yelp’s new labels will warn you if a business has been accused of racism

Yelp wants to help its users make better decisions about the places they’re looking up and is rolling out a new feature today that will alert people if a business has been associated with “egregious, racially-charged actions.” These labels will be added to pages that see a rise in reviews based on what people have seen in the news or social media rather than first-hand experiences. Yelp will also include a link to an article explaining more about the incident that caused the business to catch attention for racist conduct. The labels don’t just tell you about places accused of racism — they’ll also alert you to those who were victims of it.

Yelp said its user operations team has already been placing these alerts based on an increase in the number of reviews citing news or social media, so these new labels aren’t an entirely new concept. The difference is that the company will now flag places that have been accused of using racist language or symbols and other such actions.

When it first notices a person associated with a business has been a target or accused of racism, Yelp will add a Public Attention Alert to that company’s page “to warn consumers that the business may be receiving an influx of reviews as a result of increased attention.” If a business has been accused of “overtly racist actions, where we can link to a news article,” Yelp will use its “Business Accused of Racist Behavior” label instead.

Yelp is relying on news and social media reports in this process partly to warn people about the possible influx of fake reviews affecting a business’ ratings in these situations. “It’s always been Yelp’s policy that all reviews must be based on actual first-hand consumer experiences with the business,” the company

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No Progress in Kyrgyz Impasse as Businesses Warn of Economic Damage | World News

No Progress in Kyrgyz Impasse as Businesses Warn of Economic Damage | World News

BISHKEK (Reuters) – Kyrgyzstan’s parliament has failed to gather a quorum in an overnight session, deputies said on Thursday, leaving the Central Asian nation in a power vacuum as rival groups tried to claim power after ousting the cabinet.

The former Soviet republic, which borders China and hosts a Russian military airbase, has been gripped by unrest since thousands of people protesting against the results of a parliamentary election seized government buildings on Tuesday.

Three opposition groups have each proposed their candidates for interim prime minister who would need to oversee a repeat vote in the coming months, Kyrgyz news website Akipress quoted deputy Ryskeldi Mombekov as saying.

In addition to Sadyr Zhaparov and Tilek Toktogaziyev who have already made their ambitions clear this week, Mombekov said Omurbek Babanov, who has already served as the cabinet head, has also emerged as a contender.

But the outgoing parliament has itself split into two groups which were meeting separately outside the headquarters ransacked by protesters, Mombekov said, and the group that met overnight in a hotel only included 40 MPs, whereas major decisions such as naming a cabinet require a 61-vote majority.

Another MP, Elvira Surabaldieva, posted a video from the meeting online, saying it had failed to pass a motion to impeach President Sooronbai Jeenbekov.

Meanwhile, Kyrgyzstan’s central bank allowed local financial institutions, closed since Tuesday, to reopen on Thursday as Kyrgyz business associations warned the nation of 6.5 million could face food shortages if banks and tax offices remained shut and public safety could not be guaranteed.

Sunday’s election handed the victory to two establishment parties, one of them closely linked to President Jeenbekov. Eleven other parties refused to accept the results and the central election commission annulled them on Tuesday as it became clear Jeenbekov was losing his grip

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