It’s not just you, Adobe Creative Cloud is down right now

A big surge of problems has been reported on Downdetector and Twitter.

What you need to know

  • Adobe Creative Cloud is down right now.
  • Users are reporting problems logging in to the service.
  • Adobe has confirmed the issue and says it is working on a fix.

Adobe has confirmed its Creative Cloud service is experiencing a ‘major’ outage at this time, affecting numerous Adobe products across the globe.

From Downdetector:

Users trying to sign in are met with the following error message:

Something went wrong

An unknown error has occurred. Here’s the error code if you want to contact customer support

As of 10:30 am ET, Adobe Care said the following:

Hi there, we’re so sorry for the trouble. Our teams are investigating the issue and working to get this resolved ASAP. For real-time updates, check Thanks! ^SJ

Adobe has confirmed the issue on its status.adobe website. It says there is a ‘Major issue’ with Creative Cloud, Adobe Services, Experience Cloud, and the Adobe Experience Platform, impacting a wide number of products. The Creative Cloud/Adobe Services outage pertains to the Americas, according to the website, whilst the Experience Cloud/Adobe Experienced Platform outage appears much more widespread.

Adobe hasn’t given an update on how long this might take, but we’ll keep you updated with any developments.

In a bizarre twist of irony, users are unable to login to Adobe’s status website in order to subscribe to updates regarding the outage, because of the outage.

This story is updating.

Source Article