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Economical Insurance Selects Docebo to Transform the Learning Experience for Employees and Brokers

Economical Insurance Selects Docebo to Transform the Learning Experience for Employees and Brokers

Economical Insurance has selected Docebo (TSX: DCBO), a leading artificial intelligence (AI)-powered learning platform, to enhance and personalize learning experiences for employees and broker partners. Docebo was chosen to help Economical modernize traditional insurance company training through cutting-edge learning experience technology.

Economical Insurance is a rapidly evolving Canadian insurer. After nearly 150 years in business, they are now on the path to becoming a public company. Docebo offers Economical a modern, learner-centric platform to support their rapid growth and learning culture. Economical Insurance has been transforming its business model to keep pace with evolving customer expectations.

“This is such a dynamic time for Economical on so many fronts, and our ability to attract and develop some of the best talent in our industry is a top priority,” said Brigid Pelino, SVP and Chief Human Resources Officer, Economical Insurance. “With Docebo, we continue our focus on operational efficiency knowing that our new, innovative learning infrastructure will support our employees and valued broker partners with better access to timely information and critical skills to meet their development needs and further our business integrity and capabilities.”

“We are honoured to have been selected by Economical Insurance to support the transformation of their business model through their learners’ experience,” said Alessio Artuffo, CRO, Docebo. “By providing a modern, learner-centric platform, Economical Insurance has innovation and personalization at the forefront of their learning experience.”

About Docebo

Docebo is redefining the way enterprises learn by applying new technologies to the traditional corporate learning management system market. Docebo provides an easy-to-use, highly configurable learning platform with the end-to-end capabilities designed to make customers, partners, and employees love their learning experience.

About Economical Insurance

Economical Mutual Insurance Company (“Economical” or “Economical Insurance”, which includes its subsidiaries where the context so requires) is a leading property and

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How Financial Services Can Enhance The Digital Customer Experience In The Pandemic Age

How Financial Services Can Enhance The Digital Customer Experience In The Pandemic Age

CEO at Urjanet, helping organizations impact people, planet and profits using our innovative cloud-based data service.

Digital transformation in banking and lending has been underway for several years, but the pace is accelerating as a result of the Covid-19 pandemic. As banks pivot from branch footprint expansion to an omni-channel strategy, the truly digital customer experience is finally here. 

To be competitive throughout the pandemic and after it, building a customer-focused, digital-first institution is a must as customer-centric banks outperform their more traditional peers. Investments in data innovation can help streamline this shift to online experiences and also yield substantial returns. One study showed that banks and credit unions that digitize processes can achieve a 20% increase in revenues and a 30% decline in expenses.

This requires not just financial services institutions but also their partners and suppliers to rethink how they leverage data and technology. My own company has had to refocus our product roadmap, service model and support tools for our financial services customers in light of the Covid-19 pandemic to deliver better digital processes. Corporately, we’ve also had to adjust how we interact with banking and lending customers, most recently shifting our annual customer conference from an in-person event in Atlanta to a series of digital events. In September, we met virtually with these industry leaders and their solution providers to hear how they are adapting to the new global circumstances with data innovation and new customer experiences.

Consumers demand simple, trustworthy experiences from financial institutions.

Customers’ expectations are rising when it comes to banking and data privacy. According to EY’s customer research, only 60% of consumers are comfortable sharing personal information with their primary financial service provider without any assurance regarding data protection and security. Features like full price transparency, hyper-personalization and clear ownership

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Auto Experience, Inc. Proposes To Acquire Auto Finance Firm Consumer Portfolio Services For $135 Million In Cash

Auto Experience, Inc. Proposes To Acquire Auto Finance Firm Consumer Portfolio Services For $135 Million In Cash

DALLAS, Oct. 8, 2020 /PRNewswire/ — Auto Experience, Inc., created in 2018 to pursue strategic business opportunities in the automobile financing market, today announced it has informed the board of directors of Consumer Portfolio Services, Inc. (Nasdaq: CPSS) of its interest in acquiring the company in an all-cash transaction valued at $135 million.  An acquisition at that price would nearly double the current value of the Nasdaq-listed company.

Based in Irvine, Calif., Consumer Portfolio Services (CPS) is an independent specialty finance company that provides indirect automobile financing to consumers.  In an October 7, 2020 letter to the company formally conveying an “indication of interest,” Auto Experience said it proposes to acquire CPS for approximately $6.18 per share of common stock.  CPS shares closed at $3.35 on October 7, 2020.

In its letter to CPS, Auto Experience said it would add value to the company and its shareholders by re-engineering aspects of CPS’s operations, applying proprietary technology and enhanced digital capabilities as the market increasingly shifts online, and employing a combination of existing resources and new leadership steeped in automobile financing and digital commerce.

“Acquiring Consumer Portfolio Services and leveraging our strategic and operational experience in auto financing and enterprise technology will create a strong national player that already has a toe-hold in more than 8,000 automobile dealerships across the U.S.,” said Samuel M. Ellis, president and chief executive officer of Auto Experience.  “CPS is significantly undervalued based on a range of performance measures and upside growth opportunities, and we believe our proposed acquisition would be materially beneficial to shareholders and, over the longer run, to consumers and dealers.”

Mr. Ellis brings deep entrepreneurial and operating experience in automobile financing and digital commerce to this opportunity.  In addition to his leadership of Auto Experience, which is

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