It is estimated that by 2021 more than 50 percent of the U.S. population growth will be attributed to Hispanics based on a report from Geoscape American Marketscape DataStream. Today, youthful diversity is becoming the counterweight to white, aging consumers, and it is forcing brands to redefine themselves — to discover new market opportunities and develop more meaningful, culturally relevant customer experiences.
We live in a reactive society, not a proactive one, and Corporate America moves slowly. Sometimes, the procedures that companies have in place don’t allow them to react fast enough to market trends. It’s like the old motto that many executives cling to: “If it is not broken why fix it?”
They think that if consumers want their products or services, they will buy them, and if not then so be it.
That outdated thinking won’t be sustainable moving forward, and it doesn’t have to be thanks to technology that has helped brands communicate to consumers. I remember in early 2000, many marketing executives didn’t believe in the power of digital and social media. Back then, I was participating in marketing meetings where executives had strong opinions about this new technology because it was challenging their status quo. I heard comments like, “This type of technology will never take off” and “I will never invest marketing dollars in it.”
Now, many corporations are allocating between 40 to 60 percent of their marketing budget to digital and social media.
That disruption a decade ago is similar to the one Hispanic consumers can create now. They are a big player and influencer in the marketplace. Yet, in the face of such a dynamic shift, I still encounter business owners who say the Hispanic market is not a top priority. They think they